This was such a great location. You're within a few minutes' walk of a lot of key attractions and dining. The prices are more than reasonable for Madrid too. When we came in the staff was very friendly and gave us a map and suggestions of nearby sites. The room was very spacious and had a little kitchenette. Bathrooms had plenty of shampoo, conditioner, and shower gel. If you're athletic and like to walk or run on holiday, it's fairly close to easy parks and the river. Still, the best part was how friendly the staff was. The lovely lady who checked us in even called fifteen minutes later to ask how our room was and make sure we were settled and answer any questions.
Me11ssav
май 2024 г.
The location of the hotel is simply amazing, with all main attractions within walking distance. It made exploring the city so convenient and enjoyable. The cleanliness of the hotel was impeccable. The staff themselves were incredibly welcoming and pleasant, making us feel right at home from the moment we arrived. Our room was a good size for a family, providing enough space for everyone to be comfortable. A particularly nice gesture was the two small bags of candies left for the kids, which they absolutely loved.
Firas
июль 2024 г.
Marble floors were extra cool in the heatwave! Airconditioning was working faultlessly! There was a microwave and kitchenette; and the lovely lady on my first day generously found me a kettle to use for a cup of tea. Every member of staff was so professional and ALWAYS friendly - didn't grab everyone's name but Justine was exceptionally great at her job! So nice to have smiling friendly faces on the front desk to greet you daily - ready and willing to help with any question. Finally the LOCATION - you are a mere hop, skip and jump away from the city's famous Gran Via. Take the one-minute short cut around the Shangri-La Dim Sim bar and you're suddenly on Madrid's busiest shopping street, with hundreds of restaurants, cafes, souvenir shops and takeaway places to choose from for meals, churros, coffee (or a four-euro frozen mojito during heatwaves!)
Jeanette
август 2023 г.
The staff were very nice and helpful with whatever I needed and the room was amazing, very spacious and comfortable. I also liked the hotel was very close to the central areas, Plaza de España and Gran Via.
Zainab
декабрь 2024 г.
So close to all amenities including the metro so we went direct from charmartin train station metro to plaza de espania and the hotel was a 2 minute walk. All the shops bars and palace are walking distance
Amanda
июль 2023 г.
The room is very clean. The staff at the front desk are very helpful, kind and always smiling. Also the cleaning lady is very friendly and cleans very well. I highly recommend this hotel. The area is near the metro, very nice location close to everything. We only walk going to gran via, sol. Etc. In general, everything is perfect!!!!
Suzanne
июль 2024 г.
Justina and Leticia are truly assets to this property. They went above and beyond to help us and super accommodating. the rooms were very close (just one room in between), the bed was clean and comfortable, and the location was ideal to walk everywhere.
Mariano
сентябрь 2024 г.
Great location! Central and easy for access to public transport or to walk basically anywhere Staff are very helpful and giving good info on city and things to do.
Paolo
январь 2023 г.
Great location. Close to metro station, Plaza Espanol, the Palace. Very friendly and helpful staff. Comfortable room. Would recommend it.
Aneta
март 2024 г.
- Quiet location - Near all the restaurants, markets & attractions - Big clean rooms - The staff were extremely helpfull in all aspects of my hotel & even outside of hotel. A big thx to Eugenia, Justina & especially Mariana at da front desk.
Omar
март 2024 г.